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— POLICY
Standard Shipping
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Standard shipping typically takes 5-7 business days.
— POLICY
Free Shipping Threshold
Enjoy complimentary standard shipping on all orders over €100. This offer applies to domestic orders only.
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Return Eligibility
Items must be returned within 30 days of delivery in their original condition with all tags attached. Final sale items and intimate apparel are not eligible for return.
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How to Initiate a Return
Contact our customer service team to request a return authorization. Once approved, you will receive a prepaid return label via email within 24 hours.
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Exchange Policy
We gladly offer exchanges for size or color within 30 days of delivery. Please note that exchanges are subject to availability.
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Refund Processing
Refunds are processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method.
Final policy details to be confirmed by the client. Please contact customer service for specific inquiries.